I was on the phone for thirty minutes a week and a half ago. She couldn't help. I was on the phone again yesterday. She couldn't help and then we got disconnected but she didn't call back. I went ahead and filed with another company. I'm disappointed TurboTax couldn't help and only offered to have me pay the $39 processing fee to have the cost deducted from my return OR pay for the $70 software in hopes it would fix the problem.
