The issue is that everyone is saying they get the error message and everyone saying they got the Intuit Turbo Tax email that the update is ready and then they successfully updated TurboTax, paid their money, etc. etc. But the same answer is being replied to these messages that the forms are not available and will not be ready until 2/24/22. We know that. More explanation is needed.
* Was told by TurboTax to be on look out for email when updates are ready.
*Waited a couple weeks
*Received the TurboTax email that states the following: "The wait is over! The tax forms we needed to finish up your taxes are ready. Form D-400.... then it instructs to open TurboTax and install the updates and your forms will be included.
*Started TurboTax, Updated for and it stated for North Carolina (Released 2/9/2022)
*TurboTax finished up the NC portion , went through the whole checkout process and even let you view/save the 2021 D-400 form that's gonna be filed.
*Turbotax without error takes your $20 of course.
*Then generic error message that it cannot file.
Some explanation needs to given by Intuit other than some generic message, direct you to come here to see if there is solution or work around. I think they knew of this to lock you in and to give them more time instead of you filing by mail or several other forms of e-filing and some of those are free for most people. I always gladly paid my $20 because it was convenient and you are done with both at same time. Next year, I will look into the free e-filing for state.
Not done yet..fine !!...but to go tell me they are ready, then I can actually finish and view the form, take my money all without problems just to let me know with a general message to look for a solution or work around on my own at a "Intuit Message board".. is unsatisfactory.. and needs more of a explanation or response from Intuit.
