TB74
Level 2

Get your taxes done using TurboTax

Thank you for your reply. I did notice that there were people saying to make sure it said "bank". That's what mine said. In fact, only one suggestion popped up, and it said "bank" (and no choice, but to take that option) - so I am guessing they took off the option for "securities" because of the problems people were having last year.

 

Since this is the first time I've had a problem after my documents were available on e-trade (3rd year), all I can think of is that it has something to do with a lot of people descending on Turbotax at the same time or something unknown.

 

I think I already said this, but the first time I tried this I was already logged in to e-trade in another tab. When I went to that tab, it said it had logged me out because I had logged in through another source (I forget the word they used, but source-I hope-gets the idea across) so I know I got logged in okay according to e-trade.

 

The problem seems to be more Turbotax not being able to pull out the document that is on e-trade. If I was a compute geek, maybe I'd have a better idea of what's going on. 🙂