Get your taxes done using TurboTax

They are trying to charge me $29 for support help.  I once started to do my taxes online but decided to purchase the desktop copy.  I cannot get rid of my online data but could not.  They think I am filing with the return I started but did not finish and purchased the CD to do my taxes.  Everything went well until put could not efile because I got  the message "TufboTax is not ready to process Tax Year 2021 for this return"   I am not paying $29 for help because it does not work.  I already got an email from TurboTax that they can now process my return.