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Get your taxes done using TurboTax
Same issue here. I received an email that NC forms were ready. I updated and completed the state forms and then paid for efile transmission. When I transmitted, I received a message that the file could not be accepted and I may have to mail the return. This is unacceptable. Hopefully this is just a timing glitch, but I need an answer. Please email with any patches or hot fixes to resolve this issue. 1Also, system will not provide a customer service number for me to call when requested. It gives me a blank line with no number and thanks me. SMH
Carol Shackelford
‎February 11, 2022
10:31 AM