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Intuit, stop pretending this is not an issue with your code and FIX IT.  My God how many complaints do you have to get?  It's not Windows.  It's not stuff running in the background (this isn't Windows 95).  Stop suggesting driver updates and updating the software you are not dealing with idiots and that is insulting.  YOU HAVE A REAL PROBLEM HERE that is provable and it's with YOUR software, NOT my computer.  You've now been made officially aware of that and should immediately proceed to testing for a solution instead of asking people if their computers are plugged in.