I had same issue with activation and buying the state e-file. Sometimes it was a blank screen, sometimes there were buttons that just didn't work. Turning off firewalls and changing resolution didn't help. I'm running Windows 11 and apparently have the latest drivers (a suggestion I got from another thread). What eventually worked for me was hitting Ctrl+alt+Del at each box/entry point. That somehow forced it to refresh itself and realize it had data I guess????
Beyond ridiculous this is all necessary. My new laptop doesn't have a disc drive so I had to download for the first time. I'm a CPA who has been using turbo tax for my own taxes since I left public accounting 15 years ago. I'm really questioning if I'll make the same choice next year.
