I did what you said. I called the contact us number. Unfortunately even though the IRS has finalized both forms in January, and after the person escalated the request, I get the dates posted by turbo tax are the dates. I can't believe the response and am now going to look at a different software company that can actually help me file my taxes. I have been with turbo tax for a long time, but now will look elsewhere to file. I feel very disappointed and respond with my feet by leaving. This is not how you keep customers.
