I solved my problem. I can't refer to the web page since I had been wading through many pages. I got to a page that had 3 products to purchase. I selected CD/download Premier. The next page came up that had a box to enter the license code. I entered the code and selected "Download". I had to uninstall the previous Turbo-Tax application before the new install from the web page. Upon opening Turbo-Tax, the Verification Panel opened and had the box to enter the license code. Turbo-Tax opened and went to the work files
Display was 100%, resolution was 1280 x 1024 and VPN was ON.
