What happened was I filed and Turbo tax instructed me to put $1 in AGI which I did and it was rejected so I was billed $116 for a advertised free filing but I accepted that .So I was instructed to put a $0 as AGI and they said it was accepted I got congratulations for doing such a great job and I see now I'm being billed for 4 items at $166 so I called got a rep she had to dig for my info she said normally pops right up so we go through what happened and I was billed for turbo max and I had no need for that as its reflected in my 1st billing I would of requested it the first time .So she says after 45 min.s go to turbo max and you can remove it so I open it and it clearly states there are no refunds or credits so why did your turbo tax rep misinform me by saying that so now the free filing has become $166 i was doing a 1099G form thats it so I'm disputing the billing and why do you advertise free when it isn't its like false advertising I accepted the $116 but $166 no unacceptable .So after this filing I definitely will not need turbo max because I do not plan on using turbo tax again .Thank You,GJL
