Unfortunately, if you had no FSA contributions in 2021 (i.e., no entry in box 10 on your W-2), you don't see the screen you need to see in order to enter your carryover from 2020.
Try this workaround:
1. When you enter your W-2, enter $1 in box 10. This will trigger Dependent Care processing and will reveal some different screens.
2. Enter the previous amount on the subsequent screens (like how much you spent for care, who you paid it to, etc.)
3. When you see the screen with "Did you pay for any 2020 care in 2021?", answer No (I assume you did before, too).
4. The next screen should be a screen you haven't seen before, titled "Carryover from 2020 used in 2021?" On this screen, enter your 1,800 carryover.
5. The 1,800 will now appear on line 13 and 14 on the 2441. Well, line 14 will be 1,801 because the $1 in box 10 gets added to it.
6. The rest of the 2441 will be completed, at the worst off by only a dollar. It may well be that the credit calculation (which is only a percentage of the expenses) may be the same with either 1,800 or 1,801 - I leave this for you to discover. Still being only a dollar off and getting to e-file (and get your refund MUCH faster) if probably worth it.
Note, there is a chance that the IRS may eventually realize that you altered the W-2 (remember that they got a copy of your W-2 and can compare) and send you a letter. Be sure to write down what you did and why (it was the only way to workaround the software), so that you can respond to that letter - it one ever comes.
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