Try these steps for fixing the PIN error for IL state: To re-sign your return:
1. Click "File" in the left hand menu tab, .
2. Click "Start/revisit" to file
3. Make sure Illinois has been selected to e-file if FED has already been filed/accepted no need to check that one.
4. Continue to the "Review Your Illinois Filing Info" screen.
5. Click Edit next to "You are consenting and signing your return electronically."
Go thru the screens to enter/verify your driver's license. The consent to sign screen will ask for your AGI information. Under the AGI field there's a small box, click that box and it will populate more to that page where you can enter your IL-PIN info.
6. Scroll down to update your PIN or to select a different method of signing your return (state ID, driver's license, IL Prior year AGI, or 9-digit ZIP). If you only entered the 9-digit ZIP before, try enter other pieces of information (IL PIN, IL Prior Year AGI).
5. After updating, click Continue and follow the onscreen instructions to re-file.
