to CLEAR THE IL-PIN ERROR.....FOLLOW these steps and UNDER THE AGI INFO ON THE CONSENT SCREEN CLICK THE SMALL BOX THAT SAYS "DID not FILE LAST YEAR OR SOMETHING LIKE THAT" TO PROMPT THE SCREEN TO ENTER YOUR IL-PIN NUMBER
Try these steps for fixing the PIN error for IL state: To re-sign your return:
1. Click "File" in the left hand menu tab, .
2. Click "Start/revisit" to file
3. Make sure Illinois has been selected to e-file if FED has already been filed/accepted no need to check that one.
4. Continue to the "Review Your Illinois Filing Info" screen.
5. Click Edit next to "You are consenting and signing your return electronically."
ON the consent screen, you may not be able to click edit, but put in AGI and then click the small box under that.
6. Scroll down to update your PIN or to select a different method of signing your return (state ID, driver's license, IL Prior year AGI, or 9-digit ZIP). If you only entered the 9-digit ZIP before, try enter other pieces of information (IL PIN, IL Prior Year AGI).
5. After updating, click Continue and follow the onscreen instructions to re-file.
