I installed TurboTax Premier on my home PC from the CD, but then I can't download/install it on my laptop (that has no CD drive). TurboTax support says that once you install from a CD all installs have to be done using the CD. This seems absurd. Most computers these days don't have CD's! There's no documentation or warning anywhere that indicates this restriction. You've got to be kidding me.
I was told I could go and buy a portable CD drive to attach to my laptop or buy a new license. Fortunately, it hasn't been 60 days since I bought the software, so I went to refundrequest.intuit.com to request a refund. What a hassle! Don't install from CD if you ever want to install anywhere else. Not the least bit customer friendly. The restriction makes absolutely no sense. I've been a loyal TurboTax customer for decades, but they seem to do things like this without much real thought to the unintended consequences. I'm really frustrated!
