I've had issues with Turbo Tax in the past and had pretty good results with support. Totally unprepared for this tax season. I really don't understand the concept of their model. When I first posted this issue, they got back and said call support so we can better help you. Well, I called support and it was not any better. The rep I got was nothing more than a go between. I don't need someone on the phone waiting with me. Very odd to me. I've never experienced that when calling a support line for any company. I'm guessing they are short staffed as so many other companies are now.
