Call Turbo Tax and ask for Mariah. She is the one who finally helped me.
Tell them you do not have the states on your CD.
Tell them you need them to email you TurboTax Desktop Tax Year 2021 Windows Download executable file for your state.
You'll need to know your login information because you can't download it without being logged in.
I made her PROMISE she would tell management about this problem so they can be prepared for more callers.
