@sakeman55
Please see this Help Article to assist with this particular code so you are able to file your return. To confirm, you would still need to get this information from the IRS. Please see below how to reach out to them directly:
To call the IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
- Listen to each menu before making the selection.
- First choose your language. Press 1 for English.
- Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent.
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