My problem is not resolved. I attempted to contact support on Friday, but was on hold longer than I had time to wait. This issue is clearly a program problem. I'm not going to uninstall Turbo Tax again, or clear the cache, or upgrade my computer. I get that you want to call support and I will continue to try, but I don't have hours to wait on hold. How about someone there just install Turbo Tax deluxe and try entering W2G?
