Get your taxes done using TurboTax

I have tried this and it does not work. The K-1 shows a blank beginning capital amount. I did see that TTB indicated there was some problem with some accounts but this was over a week ago and it appears it has not been corrected. I need to issue K-1's and this is getting very frustrating. Any help or update on the fix would be appreciated or guidance as to how to go about getting a refund.