- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Large number of w2g's in 2021 desktop cause system to get slower and slower, then finally non-responsive
I have around 30 w-2g's to enter. After 10 w2g entries, the systems slows down significantly. It keeps getting worse until it is totally non-responsive. It takes about 2-3 minutes for a simple field to populate and move to the next field. I spent over 8 hours over 3 days with multiple TurboTax support reps, and no one had an answer. We tried everything. My system is current (I even bought a new laptop after one rep told me I was the issue). I've never had this issue with past TurboTax versions or years. I can enter in summary (10 w2g's summarized as one entry), but the IRS recently returned my 2019 return with a huge bill. When I finally talked to them, they said I had to enter every w2g separately so it matches what they have. I like TurboTax, but it becomes non-functional with this issue. Do I have any other options other than switch to TaxCut?