Here is the exact issue I am having. I purchased the 2021 CD and used the disc to download Turbo Tax onto my computer. My other computer does not have a CD drive, so when I try and download TurboTax to this second computer using the license code that came with the CD, I am getting the following message "This license code has already been associated with an account. Please check that account and look for it in Download". However, since I downloaded the program via CD on my first computer, I do not have the 2021 download available under my downloads on my account. I have tried everything, nothing will work. I have called customer support but have not able to speak with anyone as the hold times are very long. Please advise how to fix this. Thanks
