I used the Help article to no avail. There appears to be no mechanism to submit a bug report or contact Intuit/TurboTax customer services. The customer service number [phone number removed]) does not seem to allow for interaction with a human being unless you have a ticket number and there is no way that I've found to obtain a ticket number. The automated system at [phone number removed] will send me an email (or text) with links to information that is not responsive or helpful. What I'd like to do is submit a ticket for a fix to a field (Box 16 of Form W-2) that currently is limited by its field properties to a number that does not exceed 9999999.99. Box 1 of Form W-2 does not have the same limitation even though the Box 1 and Box 16 amounts are usually the same exact number (i.e. federal wages and state wages).
