Same problem. I found the comments from Intuit employee unhelpful -- they made me wonder whether she even understood the problem. It's clear to me there is a design flaw on the Billing pages. It was so frustrating tonight (I had to randomly guess with tabbing, as the user suggested), I nearly decided to file the state return manually and save the $20 payment to Intuit. I work with a lot of websites, and over the years I have found the Intuit webpages among the most poorly designed. :( (Frankly, I'm surprised I'm able to post this feedback, since so many of the Intuit webpages seem "booby-trapped" one way or another.)
