@jimbo78
Is this in reference to your 2020 return? If so, you need to contact the IRS directly. We do not hold refunds and only allow the specified amount to be withdrawn.
To call the IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
- Listen to each menu before making the selection.
- First choose your language. Press 1 for English.
- Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent.
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