I bought the software through Staples in early January. It was installed perfectly fine, but every time I would try to run it, it will give me an error message which I ignored (and don't remember what was written on it any longer). About 10 days ago when I started the program again, I hit the button on the error message to send you information and the software instantly collapsed. I spend more than two hours with two employees of Intuit during which I shared my screen, repeatedly deleted and reinstalled the software and finally downloaded the software through the internet. The result was and still is the same; the program starts, shows for only a tenth of a second that it recommends to install updates and immediately crashes. The only reason I can see what the window says is that I recorded it.
I use Monterey 12.1
Thank you
