Make sure there are no dependents listed on your federal return first. You can double check this in the Personal Info section or by previewing your Form 1040. Those instructions are for the Online versions. If you are using the desktop version, use Forms Mode to view any of your forms.
If there are no dependents listed, there maybe something stuck on Form 8812. You can fix this by going through the Child Tax Credit section in TurboTax. To get back to this section to review it, search for Child Tax Credit and use the Jump to Child Tax Credit link to be taken to those questions and go through carefully making sure to indicate (for you and your spouse if applicable) payments were on zero children. Make sure that field(s) has a 0 and not any other number.
After you walk through the Child Tax / Advance payments questions, go back over your state return again.
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