If you could provide more clarification we want to assist and could potentially walk you through whatever area is causing you this experience. Some forms are not ready yet, due to changes taking place for 2021. The following links will be helpful to determine if that is an issue.
The advance child tax credit and the earned income credit returns will require more processing time so if that should be one of the questions you have time for resolution.
Please update here with clarification so that we can help you.
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