phl
Level 2

Get your taxes done using TurboTax

No joy on that workaround.  

 

Last year I installed a Parallels VM of Mac OS Catalina and just dealt with it for TT 2020.   I just got off a 45 minute support session with TT customer support where they provided me a screen share applet (GlanceGuest) where I could show them the issue.  She then worked with higher level support separately (while on the call with me) and was told that Mac OS 11 Big Sur has known issues and their only solution to offer is: 1.) refund 2.) run it on another platform.  

I told her that's the same workaround from a year ago.  I also pointed out their minimum requirements page that clearly shows it *SHOULD* be compatible with 10.15 or higher.
https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-...
And, if they are aware that it is not reliable on Mac OS 11, they should revise their minimum requirements to clarify that.

No ETA on a fix, despite this being an issue for over a year now.  I'm sure if it were a problem on Windows 11 there would be a team the size of India working to fix it.