2/2/2022
I have tried all the suggestions. Updated TurboTax, shut down computer/firewall. Nothing has worked. I too am frustrated by fact can not talk to anyone. I installed the software 1 week ago. No issues. Today I go back to make updates and I can't get in. At this point it does appear to be a waste of $150. I've used TT for decade and never had so much frustration.
