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I have tried to contact credit karma support. Thank you for that information and for NOT showing any concern/effort in this situation. However, it was TurboTax that initially claimed I was pre-approved for the cash advance. And although I do hold credit karma responsible for their own part in my niave deception, I don't understand why I haven't received the "cash advance in 1 -2" hours that I was left to believe that I would receive. And I did check out the information about which form was filled out and I am not on the "automatically denied" list. So, could someone ELSE, give me an excuse as to while I created an account with credit karma, etc. Has been done, nobody else is working on their end of the process of an online agreement.