It does not seem to be an IRS issue. It looks more like a systematic issue on TurboTax end and I will explain to you why I think that way.
After receiving the email saying my tax was rejected. I went into your website and clicked “fix my return”
Then on the next page Federal return rejection. Reject code F8962-006-01 I clicked Revisit
Then this message pops up:
If form 8962, line 1 has a non zero value, then line 5 must be equal to line 3 divided by line 4. And then right bellow says:
This return cannot be electronically filed at this time due to a processing error that will be corrected on Feb 3 2022. On or after Feb. 3rd. Open the rejected return, review it for errors, and resubmit for electronic file.
You were right on this part.
So I decided to investigate and noticed the following: my form had the value in line 5 corresponding to line 3 divided by line 4 multiplied by 100
But when reading the IRS form 8962 instruction page 8 it clearly says:
If you, or your spouse (if filing a joint return), received, or were
approved to receive, unemployment compensation for any week
beginning during 2021, enter 133 on line 5. For all others,
complete Worksheet 2 below
Your system used the result from worksheet 2 instead of entering the value of 133 even though I have checked marked that I did receive unemployment compensation and I am filling a joint return.
So I strongly believe that the glitch on your system caused the rejection and delay on my return.
I want to make sure that the problem is fixed because I can't have my taxes delayed again so can you please confirm that this will be fixed?
