Okay. Well I had already completed all the info when I started doing it on my own at first. When it wouldn’t let me finalize it because it said my state won’t allow efile for the state without an income. That’s when I clicked on it for the expert to do it for me. I even followed the steps to submit necessary documents. The problem is my phone got shut off and the people I get matched with can’t call me. So I’m stuck with all my return information, including banking information, and don’t know what to do from here. I’m sorry that there is so much going on in my situation! I can’t even call a help line since my phone is turned off.
