It's not just that there was a technical problem with TurboTax that made me give up and switch to a different software. There were so many other people posting exactly the same problem with corrupted files and unable to reopen their work and absolutely ZERO technical help from Turbotax.
Your post is an excellent example. You seem unaware of the problem and offer no new information, insight, or a fix. I called and emailed customer support and received no knowledgeable advice. It seemed the technical support staff skill level was limited to answering the phone.
Why don't you read through the posted threads and figure out what is going on. You are asking if we are having an issue installing software? Can't you read? Or are you MichelleO (Turbotax Employee) actually a poorly programmed chat bot and not a real person?
