Some of the reasons you cannot import your W-2 are:
- Your payroll provider needs to be a TurboTax Import Partner
- Your W-2 must be available for import. Most are ready by February 1 and some are disabled after the filing deadline
- We need the Box 1 amount from your W-2 or the year-to-date YTD gross income from your year-end pay stub
- In some cases, we'll need the Box d Control Number from your W-2, but only if your payroll provider requires it
If you are unable to import your W-2, you can type it in instead. Please follow these steps in TurboTax to add your W-2:
- Open your tax return.
- Search for W-2 with the magnifying glass tool on the top of the page.
- Select the Jump to W-2 link at the top of the search results.Click on Add a W-2.
- Follow the on screen instructions.
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