Upon further thought, I believe I have an answer to "Why?"...
TurboTax is playing the old "Bait and Hook" method of fleecing the customer's pockets. The OnLine version lures the customer with the possibility that their tax return will be prepared and filed for free. But, once the customer commits, they most often find that they cannot file for free. Rather, there is a cost for both the Fed and State returns. And, if they did not do adequate research before hand, they will get ripped-off by TurboTax. Potentially, paying much, much more to use the Online version rather than the Desktop version.
