Warning!!! So if you have continued to have the same problem I had on the installation, you might run into the problem where it will not update. When that happens I have to x of "while" updating to bypass the updates. Then I had to install the manual update but still have to bypass the auto updates to get into the program. I completed my taxes with no issues. THEN I tried to e-file. The exact same problem happened when I had to use my credit card to pay. I was having to pay federal so I had to choose the credit card option. After about 4 hours of hair-tearing frustration, I got a hold of a human who tried his hardest to help me. At one point he and I started to laugh together. He totally apologized and no one could help him as he was stumped. Honestly, he really did try and use all of resources but he got nowhere. In the end he recommended to me to do it the old way and print the pages out and file them by snail-mail. That is what I am doing now. So I hope you don't spend hours and hours ready to jump off a bridge because of this. I have really loved Turbo-tax in the past. But this has been a nightmare. At one point the rep told me that he thought it was a Costo or Staples issue. I reminded him I only used the the code from the CD I bought and downloaded it. Anyway, I pray for you all!
