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Get your taxes done using TurboTax
I specifically said that I read those answers. It is statistically improbable at best that in 2022 this many installations are getting corrupted on this many customer installs UNLESS YOU HAVE AN ISSUE THAT YOU ARE NOT TELLING US ABOUT?
Uninstalling and reinstalling TT is a platitude solution intended to cause me to spend my own time and it's designed to make most customers give up. I have already confirmed in my original message that my save files DID WORK prior to installing patches. This should tell you that it was not the original install that broke if you had any reading comprehension.
This indicates you have introduced some issue with your patches and you are aware of it I suspect?!? If reinstalling TT is the solution and you know it because you are aware of a fault in your own system then please tell me - at that time I will take that step. Until then I simply refuse to accept that 2 versions of your software have had corrupt installations in the year 2022?!? I haven't had a corrupted installation of something since the days of having to load multiple CD's and it simply doesn't happen these days with enough frequency for you to blame this on it for more than a tiny handful of cases.
Please let me know if you are actually aware of an issue and if reinstalling is a known fix for that issue!!! Otherwise I will go on the assumption that you are asking me to "turn it off and on again" hoping it fixes it or I give up. I will not do that and I expect a reasonable answer from you or your engineering staff!