Critter-3, I appreciate your prompt reply. And, your answer is direct and understandable. Thank you.
However, as a customer, I think the process you explained, is cumbersome and unnecessary. I should be able to keep my Desktop version and also use it as an OnLine version, using the one license. Further, being able to use the Desktop version for OnLine, would allow for a tighter integration between the two. And, make it easier for the customer, with much less frustration (i.e. a better customer experience).
Please forward my concerns and suggestions to the appropriate Intuit management.
