Britt2626
Returning Member

Get your taxes done using TurboTax

Thankyou @TeresaM ! Finally a response that makes sense. I've called numerous times, spoke with numerous people and no one told me this. You would think that this information would be provided to people who've recieved this reject code without us having to Google, YouTube,  and request 1000 callbacks from turbotax live support to figure out what happened. Your explanation made perfect sense. I just got off the phone with them and apparently a claim was made that I had health insurance by an agent working with Florida Blue. I had no knowledge of it so they're correcting my 1095-A. They said it could take up to 30 days, prayerfully it doesn't. But the problem is closer to being resolved now that I know the right steps to take. So once it is resolved I will be filing with turbotax as it is not an error on their end. However maybe an in-service should be provided to the turbotax customer support employees so that people don't go in circles trying to fix a problem without knowing the actual cause of the problem. This has been a very draining experience to say the least. But again, thankyou for your expertise in this area. You helped solved a major problem and hopefully people experiencing the same will see this threa