MJO2020
Returning Member

Trying to find last year's return and TT says I never used them

Please help....I logged into my TT acct that I have used for the last 15 years (I only use 1 user name and email) and it finds me and I scroll to the bottom where it says "your tax returns and documents" and expand that...and for each year 2020, 2019, 2018 ,etc, etc it says "you didn't use TT to file".  No way.  I have all the PDFs and all the hard copies and ONLY file with TT.  Please help....why does TT think i didn't use them.  There is no other login to try.  I even tried looking up by my email and it finds my acct just fine.  I just want to see a previous year's return from their site.  What if I wanted to amend my 2020 return, they say I didn't use them....and I'll holding the hard copy printout in my hand with TT name all over it