Hi Bill1940
After resolving my 2021 blank activation screen, I asked the TT support person to assist downloading the 2020 program. I had the 2020 cd but had failed to save the license code. After answering several security questions, the TT support person provided my 2020 license code and I was able to download and install 2020. TT support should be able to allow you another download. The first level of support was unable to resolve my blank activation screen problem and turned me over to a technical support person who knew exactly what to do. If need be ask for technical support if the first level support cannot help you.
