HeatherPLO
Intuit Alumni

Get your taxes done using TurboTax

@dprkmr

 

How are you trying to upload this W2?  Are you using a PDF?  Please try to upload via a photo if the PDF does not work. Also, try clearing cache and cookies to see if this helps with the issue as well.  

 

Clear Cache

Delete Cookies

 

If that doesn't bring up the correct information, you can always manually enter the data manually to proceed.  

 

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