mlh9
Level 2

Get your taxes done using TurboTax

I have received and tried three different responses to fix this issue and none have worked so far.  I have walked through all the deductions, removed my itemized listing of charitable deductions, used ItsDeductible to import my charitable contributions and the result is always the same.  I have deleted the $300 numerous times, replaced it with zero and then $600 (the correct amount) and every time it repopulates with $300 and then tells me that is in error.    I cannot file until this is fixed, who or how can I contact at TurboTax to get this fixed? I have used this product for over 15 years and never have run into any problem like this before.