@princess-procras I can't imagine what the issue is with your particular filing. I'm glad to know that a "contract" doesn't limit employees to which service they can use to submit tax returns.
I'll run this by Moderators one more time. Worst case scenario would be that you'd need to paper file. But that's just ridiculous, in my opinion. You may want to wait until a bit later in the filing season to try again. Updates to the programs (and bug fixes) typically occur on Thursdays, later in the day.
I'm so sorry you're experiencing this!
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
