This is not just a error due to email address, as both my turbotax, and credit karma accounts i use the same email. Have since before ever doing any of this.
I will not even file with them if i don't have this issue resolved by the time i leave work today. I will go somewhere else and have them prepared.
Unfortunately they will lose a great amount of business due to this "known issue" that they do not have a fix for. I dont understand how they dont have a way to manually verify your identity. 🤷♀️
