@princess-procras Well, you surely should know the EIN. Maybe try entering it with and without the dash?
Size of the company should not in any way effect your ability to e-file.
Let me report this to TurboTax Moderators. I'll see if anyone else has reported a similar problem. And to answer your question: If the EIN is valid, you should be able to file by mail without any issue. But you don't want to do that if you don't have to, right?
I'll see what I can find out for you. Just curious? Is this a NEW company? Likely not, with that many employees. But I had to ask.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
