I just want to give my persons opinion on the usage of credit karma teaming up with turbo tax this year. It’s the worst thing they have ever done. I have been doing taxes in turbo tax for 10 years now and have always got a refund advance when the irs accepts my return. This year it’s accepted my return on Friday 4:30 pm 1/21/22 and I did not receive the advance like I normally would within the hour or two. I called today 1/24/22 twenty times and got transferred back and forth between turbo tax and credit karma who both seems to have conflicted information on who approves or denies the refund advance. I was not only made to get a credit karma card when I already have the turbo tax card from previous years but a gentle man finally just told me I was denied… I asked the reasoning and he said he couldn’t tell me. He just doesn’t see the normal code for people who have received the advance today. Once again I have never been denied so I truly feel like it’s an error and something wrong with the credit karma and turbo tax deal. Not to mention I also called first century bank who told me I wasn’t denied … I still have no legit answer or reasoning to why I was denied after ten years of approval same job same situation higher credit score
