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Why is it wanting me to upgrade even though i did not receive unemployment the past year? It wont let me move forward, what do I do?
I received unemployment in 2020, and was able to file for free last year. But now this year I didn't receive benefits, and have no 1099G, but they require me to upgrade to deluxe. I dont understand why this is happening and im unable to talk to a real person.
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‎January 23, 2022
5:02 PM