Thank you for responding. I am using the CD version of the software. I tried the link and updated my password, but my email address hasn't changed in more than 10 years, so that isn't it. Do you have any other thoughts? I truly believe that it is a mistake in the system probably because this upgrade is using a higher level of OS system. I hope that the programming people at Intuit will fix it soon. I do not want to have to retype all my information.
