Im just not computer savy enough. I was on the phone with Turbo Tax yesterday, no kidding, almost five hours. Doing this, doing that. Still couldnt get it to load. They even gave me a new download copy and I will take this CD back to where I bought it, I guess.
Anyway, I can follow the instructions, but like I said, not computer savy enough. My questions is on changing the environments in the TEMP and TMP files. What do you change them too? I have Windows 10, plenty of storage and all, but just dont know what to do in this case. I understand changing the files. Not real happy with Turbo Tax and this not working. I've used it for years. I put in last years CD and it loaded up fine, but not 2021. any help would be greatly appreciated. Thank you [email address removed]
